I focus on solving real world problems for users. I help companies do this by researching, designing and validating with users.
I currently work at Citizens Advice designing a platform that will provide advice to over 5 million UK citizens per year. I was previously working at British Red Cross redesigning their wheelchair service.
Creating a design system to improve consitency, accessibility and performance for users.Read more
Using service design to transform the 100 year-old mobility aid service.Read more